FAQ
Everything you’re wondering
We know choosing the right child care center comes with lots of questions. From enrollment and daily routines to safety and learning, we’re here to provide the answers and peace of mind you deserve.
About our centers
What ages do you accept?
We care for children from 3 months through 5 years old, with age-appropriate classrooms designed to support each stage of development.
Are you licensed and inspected?
Yes. Our center is fully licensed and regularly inspected to meet all state and city childcare regulations.
What makes Big Dreams different?
Big Dreams combines structure, warmth, and intentional programming. We are:
- Fully licensed and compliant
- Academically intentional
- Family-centered
- Designed to prepare children confidently for kindergarten
Our classrooms are thoughtfully designed, our teachers are qualified and experienced, and our leadership team is deeply involved in daily operations.
Philosophy & curriculum
What curriculum do you follow?
At Big Dreams, we implement a research-based, play-centered curriculum designed to support the whole child. Our program integrates early literacy, math foundations, STEAM exploration, and social-emotional development.
Is STEAM included in the curriculum?
Yes. STEAM (Science, Technology, Engineering, Art, and Math) is embedded into our curriculum — it is not an add-on.
Children engage in hands-on experiments, building challenges, creative problem-solving activities, and age-appropriate technology exposure.
How do you prepare children for kindergarten?
Our Pre-K program emphasizes school readiness through structured routines, early academic foundations, and independence-building skills. Children graduate from Big Dreams with:
- Strong pre-literacy and math foundations
- The ability to follow multi-step directions
- Social confidence
- Self-help skills
- Emotional resilience
Do children follow a daily routine?
Yes. Each classroom follows a consistent daily schedule that balances learning, play, meals, rest, and outdoor time.
How do you support social and emotional development?
We focus on emotional awareness, communication, independence, and positive guidance to help children build confidence and healthy relationships.
Schedule & infant care
What are your hours of operation?
We are open Monday through Friday. Specific site hours vary slightly by location, and we are happy to provide details during your tour.
How do you support infants’ individual needs?
Infants follow their own personalized schedules for feeding, sleeping, and play. We partner closely with families to ensure continuity between home and school.
Do you provide updates for infants?
Yes. Parents receive daily updates including feedings, naps, diaper changes, and special moments.
Meals & nutrition
Do you provide meals and snacks?
Yes. We provide nutritious, balanced meals and snacks prepared with children’s health and dietary needs in mind.
Can you accommodate allergies or special diets?
We accommodate food allergies and dietary needs with proper documentation.
Safety & health
What safety measures are in place?
Our center has secure entry, trained staff, emergency protocols, and strict health and sanitation practices to ensure a safe environment.
What is your illness policy?
To help maintain a healthy environment for all children and staff, children who are experiencing symptoms of illness must remain home until they are symptom-free in accordance with our health guidelines. Our full illness and symptom-response policy is outlined in detail on Brightwheel, where families can review specific procedures related to symptoms, exclusions, and return-to-care requirements.
Teachers & staff
Are teachers trained and background-checked?
Yes. All staff members are fully vetted, background-checked, and trained, with ongoing professional development.
What are your teacher-to-child ratios?
We follow state-mandated ratios, ensuring children receive individualized attention and care.
Communication with parents
How do parents receive updates?
Parents receive daily communication, including photos, updates, and important announcements.
Can parents communicate directly with teachers?
Yes. Open communication is encouraged, and families are always welcome to connect with teachers or administration.
Enrollment & tuition
What are your tuition rates?
Tuition varies by age group and schedule selection. We invite families to schedule a tour to receive detailed pricing and availability information.
Do you accept ACS/HRA vouchers?
Yes, we accept ACS and HRA vouchers.
Is there a waitlist?
Due to high demand, some classrooms may have limited availability. We encourage families to schedule a tour to receive availability information.
What is the enrollment process?
Our process is simple:
- Schedule a tour
- Complete enrollment packet
- Secure your child’s placement
Tours & visits
Can I tour the center?
Absolutely. Tours are available by appointment so we can give you our full attention and answer all of your questions.
No questions match your search. Call us at (800) 499-3023 — we’re happy to help.
Our team is always happy to answer your questions and help you find the best fit for your family.
